Q. Where are your products made?
A. All our products are proudly made in the USA.
Q. Does any of your products contain gluten?
Q. Are your products cruelty free? Are they tested on animals?
A. All of our products and ingredients are cruelty free. This is a very important issue to us. We've updated all our packaging with the no-animal-testing bunny logo.
Q. What is the shelf life of your creams?
A. The shelf life of our unopened creams is generally one year. Once opened, we recommend that the product be used within 6 months. The cream's life length after being opened can vary depending on how the product is handled, but should be good for at least 6 months after being opened.
Q. Can your cream be used on baby's skin? Isn't honey bad for babies?
A. Yes you can use our cream safely on babies. But you do need to take precautions and should always consult your pediatrician first. We recommended that you do a sensitivity/allergy test and apply our cream on a small area on the baby's underarm. Although our cream absorbs very fast, you should make sure that your baby doesn't ingest it (most pediatricians advise that babies don't ingest honey for the first 12 months to prevent botulism - a rare disease in which bad bacteria grows inside a baby's gastrointestinal tract.). 5% of our cream is honey.
Q. Does your cream leave a residue? Is it greasy?
A. No it is not greasy at all. It is very light and absorbs quickly.
Q. Can I use your cream on my face?
A. Yes! Our aloe vera base (first ingredient) and the pH balance (5.5 to match your skin's pH) make it wonderful for your face and body. In fact, because our customers love using it so much on their face, we've created a 2oz "Face Cream".
Q. Does your cream have to be stored in the fridge?
A. No it does not.
Q. Is your cream good for oily skin, acne or sensitive skin?
A. Yes! Our cream is made primarily of aloe vera (the first ingredient), is non-greasy, and is pH balanced to match your skin at 5.5 - that means it won't dry it out or remove your natural oils. It makes it excellent for sensitive skin types.
Q. What is the difference between your creams? I see they have the same ingredients.
A. We gave our cream several names, “Eczema & Psoriasis Cream” (this cream excels at relieving the symptoms of these conditions), “Manuka Honey Cream” and “Manuka Honey Moisturizer” (our 2oz face cream) so that people without eczema or psoriasis would be able to benefit from our amazing cream, who might not have otherwise. These products are the same cream and have identical ingredients. Our aloe vera base (first ingredient) and the pH balance (5.5 to match your skin's pH) make it wonderful for your face and body. Because of the unique ingredients, our customers have reported fantastic results using our cream on a wide range of skin conditions and dermatitis: severely dry skin, rosacea, acne, stretch marks, scars, bug bites, eczema, psoriasis, athletes foot, rashes, etc... as well as a powerful moisturizer for healthy skin. It's truly an all-purpose, high quality cream and worth trying on any skin condition to get some relief or to feed your skin the nutrients it needs.
Q. Does your cream have an SPF?
A. Yes, it does. The natural mineral titanium dioxide is included to give a slight SPF to our cream (around 5-8 SPF), and as a whitener. We don't label our cream with SPF as this requires a drug level certification for our manufacturing facility, which we don't have.
Q. What is the UMF rating of your manuka honey?
A. All our products contain UMF 12+ manuka honey.
Q. Why are there so many ingredients in your cream? Isn't a lot of ingredients bad?
A. We've selected a lot of wonderful ingredients for our cream's unique 15-in-1 formula - ingredients with a proven track record for helping skin: like shea butter, cocoa butter, coconut oil, hemp seed oil, olive oil, aloe vera, manuka honey, MSM, cehami, vitamin E, B5, A, C, B2, and 4 antioxidants. Our cream is made up primarily of food-grade ingredients. It is 86% organic and 98% natural. You can see our full list of ingredients in the "Details & Ingredients" tab of each product, with a simple explanation of each ingredient and why it's used.
Q. Can I use your shampoo on color treated hair?
A. Yes! Our shampoo & conditioner is safe to use on color treated hair.
Q. What does your cream smell like? Is there fragrance?
A. There is no fragrance added. The natural ingredients give it a light, nutty, cocoa butter smell with a hint of honey.